Billing and Collections Manager Job at a Power Generation and Distribution Company

[Jobrib]

Job Title: Billing and Collections Manager

Reference: PSM207

Location: Nigeria  

Cadre: Managerial Level

Organisation: Power Generation and Distribution Company (Power Sector)

Recruiter: Phillips Consulting Limited

The role: The Billing and Collections Manager is responsible for leading and planning the operations of the unit including designing, implementing and enforcing policies and procedures, and streamlining effective billing processes across markets.

Functions:

•   Strategic planning and priority setting for the billing and collections unit

•   Design/implement effective and efficient billing system

•   Oversee and streamline the billing and collections process

•   Design/implement strategic loyalty programs with aim of increasing revenue and retention

•   Develop and implement third party billing and collections tools and manage vendor relations accordingly

•   Manage staff and oversee agents involved in billing and collections

•   Ensure accuracy, efficiency and timeliness of claims

•   Develop and implement best practices for collections agency placement, reconciliation and dispute management, and manage vendor relationship as required

•   Develop and implement quality monitoring systems and escalation procedures for billing and collections activities

•   Prepare monthly reports as requested by senior management

•   Coordinate with Accounts department on Accounts receivables

•   Actively pursue all non-payments, identify the cause(s) and provide corrective solutions

Requirements:

•   Minimum of a 1st degree with 8 years experience in Billing and Collections or similar role

•   Good knowledge of finance, accounting, budgeting, and cost control principles

•   A relevant second degree or professional qualification would be an added advantage

•   Familiarity with billing and collections management tools

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