MARA-ISON Job Vacancies: Value Added Service Application Support - Specialist (Level 2)

[naos]

[attach=1] MARA-ISON is part of the MARA Group which is a billion dollar enterprise. Its IT Services division has been in Africa for over 14 years. The following jobs currently exist at MARA-ISON Technologies:

Job Title: Value Added Service Application Support - Specialist (Level 2)

EXPERIENCE

3-4 years of experience in providing L1/L2 support in Telecom domain and with at least 2-4 years experience in supporting Telecom VAS software products/applications.

QUALIFICATIONS

Graduate/ BE / MCA or Equivalent

DESIRED PROFILE

•   Advanced knowledge of Telecom , Networking and UNIX Administration , Problem debugging/isolation skills for applications/DBs /Interfaces.
•   Vendor co-ordination and conflict mgmt skills, Documentation.
•   Shift operations planning and co-ordination , Reporting & Presentations.
•   Write well constructed shell scripts with functional routines.
•   Deal with customers in a professional & courteous manner which keeps them informed and offers value on a daily basis.
•   Sound understanding of VAS Services , Call flows , GSM , SS7 , clustering solutions.
•   Understand the impact of particular processes along with what processes should be running on a server & how they should be configured.
•   Solid understanding of storage, including SAN attached & local storage.
•   Thorough understanding of monitoring and reporting tools.
•   Provides assistance to team members to achieve individual and team tasks.
•   Demonstrates self assurance in own actions, judgments and capabilities.
•   Work together with external technical groups in order to resolve customer issues effectively.
•   Actively troubleshoot monitoring and reporting issues.
•   Excellent communication skills - Written & Oral.

METHOD OF APPLICATION

Application is submitted online. If you are interested in and qualified for this position, please use the link below to submit your application:

Mara Ison Technologies  Job Portal

Deadline: Not Stated.