Senior Engineer - Circuit Switch and Value Added Service Job at Etisalat Nigeria

[Jobrib]

Job Title: Senior Engineer, Circuit Switch and Value Added Service    

Job Location: Abuja, NIGERIA

Organisation: Etisalat Nigeria

Job Summary:

•   Operate, maintain and administer VAS platforms/ systems to ensure 24/ 7 availability and stability

•   Work closely with vendors in the testing, implementation and maintenance of services as required by the business (commercial and marketing requirements)

Principal Functions:

•   Implement measures to ensure 99.9% network availability of CS VAS nodes

•   Perform comprehensive analyses of faults and failures on CS VAS nodes to determine root causes and conduct corrective actions for permanent resolution in a timely manner

•   Ensure all CS VAS equipment and services are properly operated and well maintained

•   Collaborate in configuration management to ensure proper implementation

•   Analyze daily generated alarms and error logs

•   Interface with service vendors on CS VAS-related activities

•   Work closely with other stakeholders such as the Products & Services, Customer Care and Network Planning teams to deliver quality VAS

•   Perform other duties as assigned by Manager-CS VAS

Educational Requirements:

•   Bachelor's degree or HND in Electrical, Electronics, Communications, or Computer Engineering

•   Postgraduate/ professional qualifications in related fields will be an added advantage

Experience, Skills & Competencies:

•   At least 4 years directly relevant post-NYSC work experience working in VAS domain

•   Ideal candidate must be able to demonstrate:

•   Strong customer-focus skills

•   Excellent communication skills

•   Good understanding of VAS call flows and connectivity with external networks

•   Good knowledge of CS VAS and hands-on experience with VAS platforms such as: SMSC and SMSGW, CRBT, VMSC, Voice SMS, USSDC, IVR, MCN, OTA services and SS7

•   Solid experience in UNIX and LINUX

•   Good knowledge of RDMS such as Oracle, DB2 and MySQL

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