Commercial EHOD Job at Hamilton Lloyd and Associates - Nigeria

[Jobrib]

Job Title: EHOD, Commercial

Job Location: Lagos, Nigeria

Recruiter: Hamilton Lloyd and Associates

Our client is the leading provider of pan-African corporate connectivity and telecommunications. With customers in 43 sub-Saharan markets, they offer business communications services to regional and multinational corporations operating across the continent, connecting over 1 200 of the continent's largest and leading corporations. Their Nigerian office seeks to fill the position of an EHOD Commercial, below is a detailed description of the role.

Department: Commercial

Reports to: Managing Director

Role Summary: The job holder will be responsible for the strategic leadership, direction and development of new commercial opportunities involving product management and development, marketing, pricing, special bids and pre-sales activities in Nigeria.

Main Responsibilities:

• Formulate the Commercial Operations Strategy for the organisation.

• Oversee that the clients' contracts are being correctly managed and monitored.

• Lead and Manage the the organisation Bid team.

• Ensure customer pricing is competitive and accurate.

• Ensure pricing models are kept up-to-date and are in accordance with business best practice.

• Provide holistic commercial evaluation of deals.

• Provide an executive summary of Bid commercials for Management signoff.

• Monitor and track performance against the set targets for the Commercial Operations team.

• Manage the entire product line life cycle from strategic planning to tactical activities.

• Identify, Negotiate and coordinate team resources across various groups within the organization whose inputs are required to make product(s) amendments, support growth and meet customer demands.

• Analyse potential partner relationships for the product.

• Put in place business performance metrics that allows the success of the product to be monitored and measured.

• Keep tab of competitive threats, discover opportunities, and work on envisaged weaknesses to constantly position the company to achieve set vision.

• Oversee the development and implementation of the brand strategy.

• Develop and implement a Marketing Strategy which reflects priorities outlined in the company's Strategic Plan – including campaigns, communications, events and PR.

• Work closely with the sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations.

• Participate in pre-sales solution formulation through system deployment; including bid preparation and customer interface resulting in solutions architecture proposals.

• Oversee the preparation of the technical solutions architectural and implementation design documents.

• Develop and articulate solutions based on a customer's strategic business or technical requirements ascertained from working with multiple business units across the customer's organization.

Communications and Work Relationships:

• Members of the Management

• Internal and external stakeholders.

• Field Operations Department

• Network Operations Department

• Finance Department

• Team members

• Clients

• Media

• Agencies

• Suppliers

Job Knowledge:

• MS Office and other applications (Microsoft Outlook, MS Word, Excel, Power Point, Excel, SAGE).

• Understand Commercial Pricing Methodology.

• Understanding of international Tax Regulations.

• Understanding of Financial Management.

• Understanding of communications Industry.

• Good business acumen.

• Understanding of service Management disciplines e.g. ITIL.

• Experience in product management and commercial methodologies applied.

Job Related Skills:

• Have a strong customer facing presence.

• Accurate data analysis with attention to detail.

• Be able to communicate across all levels within the organisations.

• Good influencing, persuasion and negotiation skills.

• Well-developed Oral, written and presentation skills.

• Be well organised, structured and be able to drive and oversee multi-discipline projects across many companies and organizations.

• Have good experience in commercial matters, budgeting and managing against budgets.

• Ability to influence and coach stakeholders with logical and rationale analysis and clear explanations.

• Able to work and reprioritise within a changing environment and cope with ambiguity.

• Able to plan and prioritise work and time to meet changing requirements and short timescales.

• Good leadership skills.

Behavioural Competency Requirements:

• Formulating Strategies and Concepts

• Leading and Supervising

• Creating and Innovating

• Planning and Organising

• Deciding and Initiating Action

• Persuading and Influencing

• Analysing

Qualification& Experience:

• Bachelor's degree; preferably in Engineering or Commercial discipline from a reputable university.

• Minimum of 10 years Commercial Management experience; inclusive of management in the ICT Industry (essential), with pricing principals, in a Telco, ISP, or related ICT services industry

• Bid/Tender exposure preferred.

• 5 years Leadership/Management/Supervisory experience essential.

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