Dealer Accounts Executive - Taraba Job at MTN Nigeria

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Job Title: Dealer Accounts Executive

Job ID: 1982

Location: Taraba, Nigeria

Division: Sales and Distribution

Employer: MTN Nigeria Communications Limited

Job Description:

•   Identify the training needs of the dealer.

•   Understand statutes and regulations related to business operations in Nigeria and the telecommunications sector and provide guidance to dealers when required.

•   Review dealer activities and market, analyse and generate insights/plans to assist dealers achieve target.

•   Develop short term action plan and strategy to assist distributors in achieving set target and overcome challenges in their operations.

•   Actively monitor dealer sales performance trends for all accounts and ensure operational objectives are accomplished.

•   Build and maintain relationships with dealers, participate in organizing dealer forums and events to enhance relationship and identify the needs of the distributors ad resolve related business issues.

•   Liaise with other relevant Departments (Marketing, Financial Operations, Channels) to ensure the sales process is uninterrupted and sales targets are achieved.

•   Drive adoption of retail and data focus or other relevant campaign or service by trade partners.

•   Evaluate customer complaints and drive corrective actions.

•   Provide information to customers regarding appropriate policies, procedures and operating practices; as well as competitor activities.

Job Conditions:   

•   Normal MTNN working conditions.

•   May be required to work extended hours.

•   Tool of trade vehicle provided.

•   Work is carried out mostly in the field.

Reporting To: Regional Sales Manager

Required Skills:

•   A tertiary qualification, Preferably in the social sciences

•   Four 4 years marketing experience in a Fast Moving Consumer Goods (FCMG) environment

•   Account management experience.

Employment Status: Permanent

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