Learning and Development Consultant - Support Functions Job at Ericsson Nigeria

[Jobrib]

Job Title: Learning and Development Consultant Support Functions

Job ID: 00093303

Employer: Ericsson Nigeria

We are currently looking for an experienced Learning & Development professional to join the Learning & Development team to support and drive employee learning at Ericsson in our RSSA Region.

Reporting to the Regional Head of Learning & Development, you will work in partnership with unit leadership teams, HR colleagues and stakeholders to identify learning needs and create impactful learning plans to address business strategies. You will be responsible for managing the implementation of key global programs, as well as designing and implementing impactful local solutions, measuring success according to your stakeholders' objectives. You will provide proactive advice to your business stakeholders to drive up organizational and individual competence, and create a high impact learning culture amongst our leaders and employees. Further, you will support and manage initiatives which ensure excellence in the management of our learning & development function at Ericsson.

Specifically, this role will be aligned to support the business support organizations (HR, Finance, Sourcing, IT, Real Estate and Facility Management etc.) within our region and will have responsibility for the execution of soft skill training programs spanning Ericsson's wide competences. It will also be end to end responsible as a dedicated change/communications manager for the everyday learning and Ericsson Academy promotion campaigns within the region in close concert with other L&D consultants responsible for their respective business domains. Further on the role will functionally support the talent management/organization with the execution of strategic early career/graduate and leadership programs across all business functions.

To be successful in this role you will be a high performing and motivated L&D professional, with proven experience ideally in a multi-national where you have delivered on a similar scale in an ICT or technical context. You will be able to build strong, trust based relationships and act in a consultative capacity in order to deliver solutions that truly meet your stakeholders' needs. You will have solid experience of program managing or even developing learning solutions for audiences in sales roles. You are analytical and able to assess the business context, strategies and issues which drive your stakeholders' learning requirements. Finally you bring with you a passion for learning & development and a willingness to contribute to the global network of Learning & Development professionals.

The position is / can be located in South Africa / Nigeria

This is an exciting time join the Learning & Development function at Ericsson as it embarks on a major transformation to globalize processes and solutions for increased effectiveness, explore opportunities for innovative & technology driven learning, and drive an agile learning culture.

• Through a consultative approach, work with business leaders, HR colleagues and stakeholders to identify and analyze learning needs, and develop learning plans to meet them

• Program manage the implementation of key global learning programs

• Program manage the design, development and implementation of local learning solutions, working with internal SMEs and external suppliers to develop best in class solutions

• Evaluate learning impact and follow up with business stakeholders

• Provide expert advice and coaching to business leaders, HR colleagues, managers & employees on learning related matters

• Communicate and advocate learning and the Ericsson Academy brand to increase adoption of learning and drive a high impact learning culture

• Contribute to the efficient and effective management of learning & development through managing regional projects and contributing to global projects driving best practices in learning methods and operational efficiency.

Qualifications:

• Bachelor or degree preferably in a business/technology field. A degree/qualification in a learning related field is desirable.

• Bi-lingual professional (must be fluent and articulate in English and French) and have a track record of developing, customizing/translating learning content in desired language preferences

• Proven experience L&D methods, tools & best practices, including planning, design, development & program management of complex learning solutions using a blend of learning methods & technologies in a comparable organizational environment. Should have some experience of supporting business support organizations / employee groups and also experiences with developing and supporting content for onboarding new employees /early career programs

• Global mindset and ability to drive results in a matrix organization

• Strong project management and consulting skills

• Highly analytical, able to interpret business data, strategies & information and understand the implications for learning. Willing & able to understand technical / ICT concepts

• Strong communication & interpersonal skills, and demonstrated ability to build credible relationships at executive level.

• Desirable experience: Change Management, ISD (Instructional Systems Design), Adult Learning, application of learning methodologies, collaboration & authoring tools; Experience and/or certification from external vendors on industry wide training methods.

Job: HR Subject Matter Expert

Primary Location: NG-Lagos

Other Locations: ZA-GT-Johannesburg

Schedule: Full-time

Job Type: Standard

Apply to this job