Billing Functional SME Job at IBM Nigeria

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Job Title: Billing Functional SME

Employer: IBM

Job ID: GBS-0586038

Job type: Full-time Regular

Work country: Nigeria

Position type: Professional

Work city: Any

Travel: Up to 1 day a week

Job area: Sales

Business group: Global Business Services

Job category: IT Specialist

Business unit: ConServ

Job role: Business Analyst

Job role skillset: Business Analysis

Commissionable/Sales-Incentive jobs only: No      

Job description:

•   A business analyst works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.

•   The business analyst understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals.

Key Job responsibilities:

•   Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing.

•   Demonstrated ability to document business processes and write detailed functional requirements.

•   Ability to work under tight time frames.

•   Good organizational skills.

•   Capability to handle sensitive and complex issues with discretion and good judgment

•   Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and work flow analysis.

•   Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

•   Drive and challenge business units on their assumptions of how they will successfully execute their plans

•   Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

•   Critical skills include: communication & international skills, analytical skills, project management, business expertise

Required:

•   Bachelor's Degree

•   At least 5 years experience in Analytical skills

•   At least 5 years experience in project management

•   At least 5 years experience in business expertise

•   English: Fluent

Preferred:

•   Master's Degree

•   At least 7 years experience in Analytical skills

•   At least 7 years experience in project management

•   At least 7 years experience in business expertise

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