Sales Engineer / Client Relationship Officer Job at Hydroserve Oil Services Nigeria

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Job Title: Sales Engineer/Client Relationship Officer  

Location: Lagos, Nigeria

Employer: Hydroserve Oil Services (HOS)

Requirements:

•   Interested candidates should possess a minimum qualification of BSc. Petroleum Engineering, BSc. Mechanical engineering or BSc. Chemical Engineering with 1-4years sales experience, within a technical sales environment preferably in the Nigerian Oil and Gas Industry.

•   The desired candidate will be accountable and responsible for the sales as well as relating with existing clients. He/She will be responsible to develop and support specialized direct and indirect sales channels.

•   The suitable candidate will have proven experience in a Sales Engineer position with experience and knowledge of the Nigerian Oil and Gas market.

•   This position is based in Lagos.

Overall key tasks:

Including but not limited to:

•   Marketing Analysis for assigned Customer Sector Group/territory/geographical area

•   To find and develop new clients.

•   To monitor movements and performance of competition and deepen understanding of competitive landscape in assigned territory.

•   To build rapport with local service team and increase customer satisfaction.

•   To strictly follow the HOS Business Code of Practice in all activities.

•   Policies/procedures

•   To strictly work within defined (current) HOS procedures, particularly those relating to business development, pursuit, 'delegation of authority', business ethics and code of conduct.

•   Identification and evaluation of quality prospects; pursuit and capture

•   Manage key Customer accounts including Customer Action Plans (CAP).

•   To promote HOS existing product lines.

•   To interact actively with existing clients based in Lagos.

•   To follow-up and respond to clients enquiries.

•   To set and maintain a clear activity agenda.

•   To follow up all sales relevant steps (proposal, presentations, contract, order, invoice and payment).

Responsibilities:

•   General

•   To be a self- starting sales engineer

•   To provide clear regular reports

•   To provide prospects analysis, win strategies and real time updates

•   To develop and maintain Customer relationships

•   To be flexible and resourceful with the stamina to succeed in the exciting and dynamic but highly competitive oil and gas services environment

•   Know your Customer

•   Build the relationship

•   Map buying and decision criteria

•   Evaluate Competitors

•   Establish Pursuit Strategies

•   Implement Pursuit Strategies and oversee proposal preparation

•   Manage the Ongoing Relationship

•   To manage the "Business Development Process"

•   Relationship Building

•   Customers Needs Assessment

•   Win Probability Assessment

•   Prospect Screening

•   Technical Positioning Pre-Studies

•   Pre-acquisition Phase Lead/Co-ordinate

•   Preliminary Pursuit Strategy

•   Competitive Assessment

•   Preliminary Risk Assessment

•   Opportunity Notice (OPN) Development (gain Location support)

•   Acquisition Phase Lead / Co-ordinate

•   Receive Proposal

•   Develop Bid/No Bid Decision (BNB) (Pursuit Strategy Development & Budget)

•   Kick Off Meeting

•   Key result areas

•   Projects won/margins bid

•   Quality of prospects proposed (win ratio)

•   Information flow and knowledge of Customers/market:

•   Market/Customer strategies

•   Visit reports

•   Telephone reports

•   Quality of contacts established and relationships made:

•   Customer Organisation Chart/Customer Listing

•   Quality of reporting

•   Monthly report

•   Prospect win strategies

•   Competitive Differentiation

•   Submit Tender

•   Negotiate

•   Ongoing relationship management

•   Customer Service & follow up

•   To liaising with technical partners on issue relating to clients' needs.

•   Network Internally and Externally:

•   Establish relationships with Customer at all levels

•   Use Senior Executives from HOS to support visits to Senior Customers

•   Establish relationships internally within Head Office and relevant Locations

•   Prospect updates

Qualifications and Experience:

•   A minimum of qualification of BSc. Petroleum Engineering, BSc. Mechanical Engineering or BSc. Chemical Engineering.

•   Ability to communicate effectively in English (Oral and Written Communication).

•   Ability to plan and execute set goals with minimal supervision.

•   Excellent communication and interpersonal skills.

•   Minimum of 1year sales experience within the Oil and Gas industry will be an added advantage.

•   Ability to drive with good understanding of Lagos traffic laws will be an added advantage.

Remuneration: Attractive package

Deadline: 30th June, 2013

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