Cargo Services Manager Job at Nigerian Aviation Handling Company Plc

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Job Title: Cargo Services Manager

Location: Lagos, Nigeria

Employer: Nigerian Aviation Handling Company Plc (NAHCO Aviance)

Summation: Strategic role: dealing with planning, coordinating, administration and general management issues, which include the day-to-day supervision of staff and overseeing work organized by team leaders (who then report to the manager)

Job Purpose: Provides materials, equipment, and supplies by directing, receiving, warehousing, and distribution services; supervising staff.

Job objectives:

•   To plan, direct, and coordinate all cargo operations within the organization in line with the  operations strategy and objectives

•   To ensure optimal revenue generation and collection

•   To continuously improve the service delivery level of cargo operations

•   To ensure compliance with all operational and safety rules and standards

Duties & Responsibilities:

•   Take strategic decisions tailored towards meeting the operational objectives and exceeding service delivery agreement with clients

•   Manage cargo facilities, equipment, financial and material resources

•   Ensure compliance with rules and regulations of relevant regulatory bodies as regards cargo service delivery

•   Manage relationship with all stakeholders and third parties

•   Manage human resource and workforce related issues with respect to cargo services

•   Analyze and evaluate all the daily transaction reports within cargo to enhance service delivery

•   Monitor the daily revenue generation in accordance with set targets

•   Bring relevant hands-on experience and best practice process knowledge to all areas of cargo  operations

•   The efficient utilization of space and mechanical handling equipment, ensuring quality, budgetary targets and environmental objectives are met

•   Have a clear understanding of the company's policies and vision and how the warehouse contributes to these

•   Coordinate the use of automated and computerized systems where utilized

•   Plan future capacity requirements

•   Motivate, organize and encourage teamwork within the workforce to ensure productivity targets are met or exceeded

•   Produce regular reports and statistics on a daily, weekly and monthly basis

•   Visit customers to monitor the quality of service they are receiving

•   Maintain standards of health and safety, hygiene and security in the work environment

•   Oversee the planned maintenance of vehicles, machinery and equipment

•   Comply with aviation and IATA cargo warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.

•   Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

•   Complete warehouse operational requirements by scheduling and assigning employees; following up on work results

•   Maintain warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

•   Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

•   Contribute to team effort by accomplishing related results as needed.

Skill Requirements:

•   Supervision, Developing Budgets, Safety Management, Developing Standards, Managing Processes, Surveillance Skills, Inventory Control, Reporting Skills, Analyzing Information, Equipment Maintenance, Judgment

•   Minimum 10 year experience of demonstrated Cargo Operations handling at Managerial level within Air Cargo business. Knowledge of Air Cargo Operations with International dimension would be an added advantage.

•   Possess a strong track record in managing airport cargo terminal services across all areas of warehouse operations

•   Experience in driving and implementing best practice air cargo terminal processes, systems and overseeing facility

•   Experience in IATA air cargo laws and regulations

•   Excellent communication and interpersonal skills

•   Excellent analytical, negotiation and Resource Management skills

•   Target driven disposition

•   Possess sound customer/client management skills

Education:

•   Minimum of a good first degree

•   Aviation professional qualifications

•   Strategic training in Management

•   A Professional qualification would be an added advantage

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