Cash and Credit Controller, GEHC SSA Job at GE Nigeria

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Job Title: Cash and Credit Controller, GEHC SSA

Employer: General Electric (GE)

Location: Lagos, Nigeria

Job Number: 1824777

Business: GE Healthcare

Business Segment: Healthcare Eastern & African Growth Markets

Posted Position Title: Cash & Credit Controller, GEHC SSA

Career Level: Experienced

Function: Finance

Function Segment: Controllership

Relocation Assistance: No

Role Summary/Purpose: The Cash/Credit Risk Controller is responsible for financial and operational ownership of key cash metrics including collections, bad debt reserve, and funds flow including cash generation from monetization pool. The position leads a team of collections specialists to drive collections effectiveness by optimizing rigorous metrics adaptable to the complexities of the country/region/division

Essential Responsibilities:

•    Drive reduction in aged balances/past dues and ensuring cash collection performance through leading operational rhythm of reviewing big past due drivers and driving accountability within collections and the field teams

•    Establish/strengthen operating metrics and scorecards to review key metrics by zone on a weekly basis across the field and collections (actuals and estimates)

•    Interface with stakeholders (Banks, S&PF, WCS, Treasury) to ensure prompt availability of financing instruments to support Order processing and minimize credit exposure

•    Own Bad Debt Reserve estimation and interpretation of rationale (for actuals) with internal and external stakeholders.

•    Drive business bad debt targets within zones and ensure right third party process to drive bad debt reduction

•    Drive customer credit worthiness review and ensuring all credit risk customers are flagged during sign up of contracts, also ensure portfolio health to proactively analyze any credit/bankruptcy risk

•    Initiate sustainable process improvements to simplify and enhance accuracy and timeliness of invoicing activities, collections prioritization and dispute resolution.

•    Track operational issues and customer satisfaction in post-sale phase and proactively drive potential issues resolution.

•    Analyze and segment A/R portfolio dynamics throughout the Quarters to propose adequate credit policies to improve selected key metrics

•    Support distributor review/approval process by providing feedback on appropriate credit limits based analytical performance, credit assessments and benchmarking

Qualifications/Requirements:

1. Bachelors degree in accounting, finance, or other business related field and 6 years experience in collections, customer service, OTR process, or customer service-related field in a multinational business environment

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