Retail Manager Job at PZ Cussons Nigeria

[Jobrib]

Job Title: Retail Manager

Location: All Business Units – Abuja FCT

Employer: PZ Cussons

The Role:

The successful candidate will be required to:  

•    Ensure proper management and reporting of both merchandised and non- merchandised stock

•    Responsible for overall housekeeping- Ambience, Cleanliness, Shop merchandising, layout and customer traffic flow, appearance of store staff, image and ergonomics

•    Manage budget, costs and overheads, and all factors affecting the profitability of the store

•    Drive and ensure Target achievement

•    Ensure Reports are timely and accurate

•    Ensure excellent customer service is experienced at all times.

•    Manage and motivate staff; also with support from HR, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc.)

•    Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

•    Utilize support from HO, suppliers, merchandisers and other partners as required; manage, maintain and report as necessary all merchandise and non-merchandise stock.

•    Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.

•    Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

•    Manage and maintain effectiveness of IT and other essential in-store systems; also manage the safety and security systems, emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.

The Person:

The successful candidate will be required to possess:  

•    A B.Sc. degree in any discipline would be preferred.

•    Excellent customer service, selling and Interpersonal skills.

•    4 -5 years retail/sales management experience with electronics or home appliances in a fast paced environment.

•    The ability for self-motivation and multi-tasking.

•    Strong leadership skills and ability to act independently.

•    Good modern retail management skills.

•    A high level of enthusiasm, drive and resilience.

•    Effective team management skills.

•    Proficiency in the use of Microsoft Word, Excel, PowerPoint and internet explorer.

Please note that only qualified candidates will be shortlisted

Closing date: 05 Sep 2013

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