Junior Call Center Agent Job at Kiote Services Limited

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Job Title: Junior Call Center Agent

Location: Lagos, Nigeria

Employer: Kiote Services Limited

Responsibilities:

•   Receive inquiry calls from customers

•   Identify customer issues and provide possible solutions

•   Record client information

•   Give step by step instruction to customers

Requirements:

•   Strong use of English language in both verbal and written.

•   Must have strong computer skills including Microsoft Office

•   Must be analytical and keen to details.

•   Ability to talk while encoding data on the computer.

•   Must be patient and courteous

•   Able to professionally take constructive criticism

•   Demonstrates good conflict resolution skills

•   Works well in a high volume, fast paced environment

•   Able to work effectively without supervision

•   Able to sit for up to eight hours.

How to Apply:

Interested and qualified candidates should send their CVs and  applications in MS-WORD format.

Deadline: 26.08.2013

Note: Short-listed candidates will be contacted with further information on assessment.

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