Head Teller Operations Job at Workforce Management Centre Limited

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Job Title: Head Teller Operations

Location(s): Onitsha I Zone, Owerri I Zone, Awka Zone, Delta Zone, Edo Zone, Enugu Zone, and Aba Zone, Nigeria

Level: Assistant Banking Officer/Senior Banking Officer  

Employer: Bank

Recruiter: Workforce Management Centre Limited (WMC)

Our client is a Bank that holds an enviable legacy among the biggest banks in Nigeria with footprints across West Africa and Europe.

It has recently been repositioned, rebranded and is expanding its operations. The bank is now seeking for individuals, who are interested and driven enough to take up the exciting challenge of writing a new history for the financial industry in Nigeria, to fill the following vacancies that exist in the Bank in the South East, South South and Lagos regions.

Job Objective: Responsible for the day-to-day supervision and coaching of the branch teller team in service and operational excellence to ensure a positive customer experience.

Responsibilities:

•   Supervise teller staff, assisting in the coaching, training and the development of tellers.

•   Assists tellers in solving member problems, serving as an operational reference

•    Aid tellers with balancing problems, order and maintain vault cash, schedule work hours and breaks for all teller personnel.

•    Adhere to help enforce all security procedures as well as other departmental policies and procedures.

•    Investigate teller losses and institute a corrective flow of work.

Requirements:

•   Candidates applying for each role must possess relevant experience from a bank

•   Minimum of First degree in any discipline. Additional qualification will be an added advantage

•   Ideal candidate for each role must possess strong business acumen and must be result oriented.

•   Very strong desire to make significant impact

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Source: Head Teller Operations Job at Workforce Management Centre Limited