Business Partner - Lagos Job at a Bar / Lounge in Nigeria

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Job Title: Business Partner

Job opening ID: 35    

Location: Lagos, Nigeria

Type: Full time  

Employer: Bar/Lounge

Recruiter: Skill Enhancement Centre (SENCE) Limited / SENCE World

Roles and responsibilities:

The following are the roles and responsibilities for this role;

• Recruit, train and motivate staff.

• Keep up to date with licensing legislation and take legal responsibility for the premises.

• Ensure beer and wines are kept in good condition-enforcing health and safety rules.

• Manage staff.

• Deal with difficult customers.

• Develop and implement business strategies for bar and lounge operations that are aligned with our overall mission, vision values and strategies.

• Participate in the development of the business strategies.

• Create an environment for employees that is aligned with the company culture through constant communication and reinforcement

• Deliver the company experience for guests and employees

• Communicate and reinforce the service vision for the organization to employees

• Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees

• Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer's perspective as well as from a business perspective

• Recruit and select employees needed to provide the company experience

• Keep current on the pulse of guests, constantly seeking opportunities to follow up on their experience

• Provide employees with the tools and environment they need to deliver the company experience

• Develop and implement strategies and practices that support employee engagement

• Create the company experience for guests in the assigned food and beverage outlets

• Coordinate the set-up of bar and lounge areas in accordance with company standards

• Confirm daily specials and new menu additions with the executive chef

• Supervise service provided and coach employees on effective service techniques

• Inspect the bar and lounge areas on an ongoing basis and take appropriate steps to ensure facilities meet or exceed company standards at all times

• Respond to customer concerns

• Work to achieve revenue and profit goal

• Assist in the implementation of the sales and marketing plan for the outlet by keeping current on competitors on a regular basis

• Increase sales by coaching employees on effective sales techniques

• Maximize productivity by using forecasting techniques to adjust scheduling

Skill set:

• Performance management

• Supervisory abilities- Demonstrate ability to relate to, communicate with and motivate employees to sustain high performance and quality levels.

• Skillful Planning- Skillfully determine whether tasks should be attempted, identify the most effective way to complete the task, and prepare to overcome expected difficulties.

• Entrepreneurial skills.

• Project management skills.

Work experience: 2-3years

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