Operations Team Member Job at a Lagos-based Freight Services Company

[Jobrib]

Job Title: Operations Team Member – Freight

Job opening ID: 50      

Location: Lagos, Nigeria

Type: Full time  

Recruiter: Skill Enhancement Centre (SENCE) Limited / SENCE World

Roles and responsibilities:

Outbound (Refer to Quality of Service Standards);

• Ensures on-time pickup of all shipments.

• Handles the shipments that do not meet the QSS dispatch standards.

• Prepares all shipments for proper dispatching.

• Ensures proper packing of all shipments.

• Check rates posted in the Freight Market for best possible rate and service

• Types the export air waybills accordingly

• Logging shipments information from the airlines in log sheets.

• Handles all necessary paperwork as per local or origin country rules and regulations.

• The Centre should book the shipment with the airline(s) and should follow- up on its export procedures efficiently and delay-free.

• Responsible for loading & unloading shipments in warehouse and keeping shipments in storage.

• Files all documents.

• Alert all shipments in the freight tracking system

Inbound (Refer to Quality of Service Standards);

• Follows up with Customs brokers to ensure smooth clearance of all incoming shipments.

• Collects incoming air waybills and paperwork from the airport according to country regulation to receive the shipments and notifies the Cargo Centre.

• Recover all alerted incoming shipments, scan and attach documents in freight tracking system (FTS)

• Ensures the safe delivery of shipments on arrival.

• Delivers run sheets.

• Approves and follows up on Service Request Notice (SRN)

• Files all the paperwork as per ISO standards

Skill set:

•High school, college diploma or junior college.

• Good Command of English.

• MS Applications: (Word, Excel & Outlook).

• Communication Skills

• Time Management skills

• Interpersonal Abilities

• Problem Solving

• Negotiation skills

Work experience: 1-2years

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