Author Topic: Reservation Officer Job at Aero Contractors Company of Nigeria Limited  (Read 229 times)


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Job Title: Reservation Officer  

Employer: Aero Contractors Company of Nigeria Limited

Job Description: A good university degree/HND in any of the Social Sciences or Business Management Disciplines.

Job Purpose:

•   Responsible for providing excellent services to customers in terms of ticketing reservations and Aero product to generate sales and ensure customer satisfaction and loyalty.

•   Effect reservations & ticketing for all Aero clients to generate sales.

•   Fare quotes to all Aero clients to provide the best applicable fares and generate sales.

•   Reconciliation of sales returns to accounts for daily sales.

•   Promote all Aero products to create awareness and generate sales.

•   Answer inquiries regarding information such as schedules and procedures.

•   Determine space availability on travel dates requested by customers and assign/sell such when available


•   Knowledge of basic airline fares and ticketing

•   Knowledge of cash handling and debit card transaction

•   Knowledge of air kiosk

•   Excellent Customer service skills

•   Excellent oral and written communication skills

•   Ability to handle stressful situations

•   Detail oriented and accurate

•   Ability to perform basic mathematics

•   Ability to work under minimal supervision

Experience: 1- 3yrs experience in Ticketing, Sales or Customer Service.

Added Advantage: Ability to speak and understand the local Language.

How to Apply:

Kindly enter your applications in the attached excel format and send to on or before Fri 15th Nov 2013 with RESERVATION OFFICER as the subject of your email..

Download the excel format here:

Please note that applications not in the attached format will be disqualified.

Only successful candidates will be contacted.

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