Author Topic: Reservation Officer Job at Aero Contractors Company of Nigeria Limited  (Read 229 times)

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Job Title: Reservation Officer  

Employer: Aero Contractors Company of Nigeria Limited

Job Description: A good university degree/HND in any of the Social Sciences or Business Management Disciplines.

Job Purpose:

•   Responsible for providing excellent services to customers in terms of ticketing reservations and Aero product to generate sales and ensure customer satisfaction and loyalty.

•   Effect reservations & ticketing for all Aero clients to generate sales.

•   Fare quotes to all Aero clients to provide the best applicable fares and generate sales.

•   Reconciliation of sales returns to accounts for daily sales.

•   Promote all Aero products to create awareness and generate sales.

•   Answer inquiries regarding information such as schedules and procedures.

•   Determine space availability on travel dates requested by customers and assign/sell such when available

Competencies:

•   Knowledge of basic airline fares and ticketing

•   Knowledge of cash handling and debit card transaction

•   Knowledge of air kiosk

•   Excellent Customer service skills

•   Excellent oral and written communication skills

•   Ability to handle stressful situations

•   Detail oriented and accurate

•   Ability to perform basic mathematics

•   Ability to work under minimal supervision

Experience: 1- 3yrs experience in Ticketing, Sales or Customer Service.

Added Advantage: Ability to speak and understand the local Language.

How to Apply:

Kindly enter your applications in the attached excel format and send to careers@acn.aero on or before Fri 15th Nov 2013 with RESERVATION OFFICER as the subject of your email..

Download the excel format here: http://s.jobnavy.com/RODB

Please note that applications not in the attached format will be disqualified.

Only successful candidates will be contacted.

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