Sales Consultant Job at eRecruiter Nigeria

Started by Jobrib, Jan 27, 2014, 05:31 AM

Jobrib

Job Title: Sales Consultant

Location: Lagos, Nigeria

Type: Full time

Recruiter: eRecruiter Nigeria

Roles and responsibilities: Our client represents some of the world's premier professional and consumer technology brands in Sub-Saharan Africa. At the core of their business is the Apple brand and products. They now have openings for sales consultants in Lagos, Nigeria.

Primary Objective:  – Maximise the sales of the Store-in-Store (SiS), ensuring that all customers receive a hands-on experience with the latest Apple technology, demonstrate products, answer customers questions and give appropriate advice, providing an exceptional service and experience. – Ensure that the Apple experience in the SiS is in-line with the experience as provided by the iStore.

Key Responsibilities:

• Delivering the highest possible standards of customer service by exceeding customer expectations.

• Achieving all sales targets set for the iStore.

• Identifying opportunities for growth and maximizing sales potential.

• Ensuring that the SiS is compliant with all stipulated merchandising guidelines (as communicated from time to time) including compliance with planograms provided.

• All price guides/specs are updated and correct.

• Hold one-on-one and one-on-many demo's and workshops for customers.

• Ensuring that other Apple product specialists are trained on all products and standards where required, and are adequately equipped to convert opportunities into sales.

• Hold one-on-one and one-on-many demo's and workshops for customers.

• Provide training for both customers and Apple specialists employed by the resellers.

• Responsible for daily reconciliation of POS where necessary.

• Monitor and report on stock levels of hardware and accessories.

• Generate replenishment orders to a model stock in conjunction with reseller.

• Adhere to all iStore and reseller policies & procedures to minimise the risk of stock loss.

• Ensuring that all reporting for the SiS is completed accurately and as per the guidelines and standards stipulated

• Providing information that is insightful and relevant, aimed at improving performance, with particular emphasis on the Apple business within the Reseller environment.

Key Requirements:

• Minimum of a BSc (Hons) in any discipline

• Proven track record in sales in a highly customer service orientated environment

• Must have evidence of last salary (either by payslip or bank statement excerpt)

Key Behaviours:

• Business awareness

• Communication

• Negotiation

• Persuasiveness

• Entrepreneurship

• Flexibility

• Networking

• Responsible

• Accountable

Key Success Factors:

• Interpersonal skills / confidence

• Customer centric

• Presentation skills

• Passion for Apple & Technology

• Highest level of integrity

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