Regional Business Lead - Nigeria Job at Kimberly Ryan Limited

[Jobrib]

Job Title: Regional Business Lead

Job Opening ID: 803    

Location: Lagos, Nigeria

Recruiter: Kimberly Ryan Limited

Roles and responsibilities:

•   Responsible for growth and customer retention and account management in West Africa

•   Success measured by growth in revenue, net sales and net installs in strategic customer segments in their region.

•   Responsible for growing and managing senior level relationships in the public and private sector in their region

•   Responsible for oversight and management of debt in West Africa to defined targets.

•   Directly responsible for government accounts in their region.

•   Drive consistent and excellent customer experience in the region across multiple groups and allaspects of the customer journey.

•   Be the voice of the customer and the region back into the core business and other geographies, providing feedback on trends, challenges and opportunities, and prioritizing customer content, functionality and resource needs.

•   Promote the company brand and value proposition in the financial, corporate and government communities within the region.

•   Support the major accounts, new business, sales specialists, sales operations, technical account management and service teams, businesses across the region by sharing customer leads, needs and relationships as required to drive the success and profitability of all business units.

•   Develop a high performing team of account managers and client specialists in the region, and ensure alignment of other virtual team members towards the common goals of the business.,Nigeria

Skill set:

•   Demonstrated success in a sales, account management, client specialist or customer service role is essential.

•   Prior management experience is required.

•   Relevant experience in West Africa

Work experience: 5

Highest qualification: B.Sc

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