Catering Supervisor Job at a Fast Foods Company

[Jobrib]

Job Title: Catering Supervisor  

Location: Lagos, Nigeria

Employer: Fast Food Company

Job Description: Coordinate catering contract activities to deliver good customer service and ensure highly effective quality control for hygienic food products served in clean environment within our factory or client's corporate environment.

Key Function:

•   Responsible to order of re-order for product from the production department.

•   Ensure accurate daily sales analysis as transposed into the computing system.

•   Act as PR for our organization by handling and resolving customer's complaints amicably.

•   Prepare weekly roster for the food menu.

•   Ensure cashiers welcome customers with a smile.

•   Ensure high hygiene and clean/tidy environment of the frontline and dinning space.

•   Handle all customers' order, enquiries and report accordingly.

•   Coordinate cashiers and waiters activities to deliver good performance service.

•   Ensure cahiers comply with the dress code of the organization.

•   Ensure cahiers maintain proper food portioning.

•   Report weekly activities report to the outlet manager.

•   Other duties as assigned.

Context:

•   Operating Environment: within semi structured and a more structured organization.

•   Framework and boundaries: Employee handbook and manual.

Relationships:

•   Superior: Chairman, MD and GM, HR Outlet

•   Subordinate: Cahiers, waiters and officers

Qualification:

•   A  good OND/ Diploma certificate preferable  in catering and hotel management course

•   1-2 years of  work experience

•   Customer service training may also be preferred

Required Skills:

•   Problem solving skill

•   People  skills

•   Communication skill

•   Interpersonal skill

•   Good leadership skill

Applicant staying in Yaba, Ojuelegba, Orile, Oyingbo and  Aguda would be preferred.

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