#Vacancy: Airline Ticket Agent Job at Chriscurtis Communication

[Jobrib]

Job Title: Airline Ticket Agent

Location: Lagos, Nigeria

Company: Chriscurtis Communication

Duties and Responsibilities:

•   Greet and assist all customers in a prompt, friendly and courteous manner

•   Present a professional and positive image of the Airlines

•   Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers

•   Check and accept passenger baggage

•   Board/deplane flights and escort passengers to and from aircraft as needed, includes pushing wheelchairs and assisting other passengers with additional needs

•   Comply with all safety procedures and airline policies

•   Provide accurate gate, flight arrival and departure information, as well as answer general inquires

•   Assist unaccompanied minors and passengers with special needs, resolve customer concerns and perform other duties as assigned

•   Maintain thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazmat, airfreight acceptance and other regulatory requirements

•   Provide clear and accurate communication to passengers, agents, flight crews and vendors

Requirements:

•   Be at least 18 years of age

•   Possess strong communication skills

•   Possess a National Diploma or First Degree

•   Be a Nigerian citizen or upon hire show proof of right to work in Nigeria

•   Able to type 30 words per minute

•   Able to proficiently use a computer

•   Possess a valid driver's license

•   Able to lift 30-60 lbs. routinely with or without a reasonable accommodation

•   Able to fluently read, write, speak and understand English

•   Have a friendly, outgoing and enthusiastic personality

•   Able to work in stressful situations and tight time constraints

•   Be self-motivated and a team player

•   Able to work nights, weekends, holidays and varying schedules

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