#Vacancy: Receiptionist Job at EZ37 Solutions

[Jobrib]

Job Title: Receiptionist (EZ01072015)

Company: EZ37 Solutions

Job Type: Full Time

Qualification: OND   BA/BSc/HND  

Experience: 2 years

Location: Oyo, Nigeria

Job Field: Administration / Secretarial

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EZ37 Solutions is a Management and Human Resource Consulting and Training firm that provides professional, tailor- made, organisational development and manpower solutions.

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We specialise in connecting Human Resources to business strategies leading to improved performance of an organisation. We provide a wide variety of human resource services including HR outsourcing, performance management, organisational development and policy and procedure development. Our consulting services can be provided on- site or off-site or a combination that best suits our client's needs. Some organisations select our services to supplement an existing human resource department while others find it advantageous to use our services in place of a formal human resource function.

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We remain focused on helping our clients navigate ever-changing economic and market conditions by providing high quality advice and service to all our clients on a consistent basis.

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Requirement: – OND, HND, B.Sc In Social Sciences 2-3 Years Of Relevant Work Experience 26-30 Years Of Age

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Job Description:

MAIN RESPONSIBILITIES: – Receives complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enters and adjusts orders, performs proactive selling and marketing of products, and resolves questions and complaints within span of control.

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OTHER RESPONSIBILITIES:

• Handle telephone and personal inquiries from customers and respond to their needs in a cool, courteous and prompt manner.

• Greet customers and interact with them to understand their technological problems.

• Get information across to clients about products, prices and computer maintenance problems.

• Forward complaints and technical requests to the appropriate department.

• Book applicants for training session with the computer training section

• Maintain and manage a daily record of customers

• Handle and manage softly the minor complaints and irritants with the customers.

• Educate customers on maintaining their gadgets free from troubles and problems.

• Ensure customer satisfaction at the highest level through effective service and repairs.

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