#Vacancy: Operations Supervisor Job at Arik Air

[Jobrib]

Job Title: Operations Supervisor

Company: Arik Air

Job Type: Full Time

Qualification: BA/BSc/HND  

Experience: 3 – 5 years

Location: Abuja, Nigeria

Job Field: Administration / Secretarial Hospitality/Hotel/ Restaurant

.

Arik Air is now Nigeria's leading commercial airline. People choose to work here for many reasons. There is the excitement of being a part of a vibrant, international and expanding airline community. We also offer the opportunity to travel and this incentive motivates prospective employees who want to join the Arik team and work for the "Wings of Nigeria".

.

Arik Air offers opportunities for employment in administrative, professional, technical and airline-specific disciplines, irrespective of the level or area of responsibility, each employee contributes to the growth and success of our airline. We believe that' individuals score goals, but ultimately 'the team wins the game'.

.

If you feel you have these values, a drive to excel in the performance of your job duties and would like to be part of the Arik team, please submit an application for one of our open positions. We welcome the opportunity to bring enthusiastic new people aboard.

.

At Arik Air, you will become part of a heritage of great achievement with a future of even greater promises.

.

Department ADMINISTRATION Reporting to GUEST HOUSE MANAGER Direct reports OPS SUPERVISOR SUPPORT STAFF (HOUSEKEEPER, RECEPTIONIST, GARDENER, ETC)

PRIMARY OBJECTIVE:: – To ensure that their establishment is run efficiently, any problems are quickly rectified, that standards of cleanliness and maintenance are upheld (in rooms, bathrooms and public areas), that budgets are controlled and that their teams of staff are well trained and managed.

.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES: – Deliver excellent customer service, at all times, ensuring guests' comfort and safety – Assist in keeping the guest house clean and tidy, at all times – Deal with guest complaints in a professional manner – Manage and maintain the administration of all reservations. – Complete all daily administration tasks as required – Monitor and oversee maintenance issues – Provide reports, as required, for the guest house management – Manage and maintain correct staffing levels in line with Company policies – Complete all required health and safety/fire checks on time – Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services

Report any security issues to the head office security Management team

.

PERSON SPECIFICATION: – Must have a minimum qualification of HND/B.Sc., any additional qualification will be an advantage.  – Must have good working knowledge of the hospitality industry. – Must be able to have Leadership skills, managerial skills, planning skills, directing skills and organizational skills – Must have excellent communication skills – Ability to work in a multi racial environment – Excellent public relations – Team building skills – Proficiency in the use of Microsoft office tools. – Must acquire at list 3-5 years experience in hospitality sector with a least 2 years in a supervisory role

.

WORKING RELATIONSHIP: – To interact with the Guesthouse Manager other Supervisors and support staff.

Apply to this job