[Full-time] Fraud Control Officer Job at VoguePay.com

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Location: Lagos State

Description:

Job Title: Fraud Control Officer Company: VoguePay.com Job Type: Full Time Qualification: BA/BSc/HND   Experience: 2 years Location: Lagos, Nigeria Job Field: Finance / Accounting / Audit . VoguePay.com, a leading online payment processor whose vision is to offer buyers and sellers a secure and easy-to-use means of transacting business online, hereby requests for suitably qualified candidate to fill the vacant position above. . Ref No: VPFC15 Location: Lagos . Job Descriptions: - The ideal candidate review result for potential fraudulent transaction and manage calls on fraud issues from operational departments, investigating leads from internal and external sources with proper follow-up and documentation. - Complete information requests and fraud tasks for assigned cases and provide superior customer service to internal and external customers. - Be responsible for making recommendations on how processes can be improved and policies modified. - Where appropriate, prepare case papers in accordance with Government Guidelines and Codes of - Practice, to a suitable standard for submission for prosecution. - Maintain confidentiality and discretion in carrying out all the duties of the post. - Assist in the induction and training of staff in the prevention of fraud and abuses of the system, - Deal promptly with complaints other notifications relating to investigations. - Plan and undertake investigations into allegations of fraud and corruption of varying nature and complexity - Reduce fraud and corruption losses by efficiently and effectively investigating, preventing, detecting, analyzing, reporting and recovering losses. - Identify and utilize appropriate investigative techniques and technologies to achieve maximum efficiency and effectiveness. - Conduct formal tape-recorded interviews with suspects and witnesses in accordance with current legislation and Codes of Practice. - Where required and duly authorized, assist the police in the search of premises and questioning of suspects, including interviewing suspects at police stations. - Maintain quality and efficiency standards in accordance with policy, procedure and applicable Codes of Conduct. - Maintain to a high standard for record of each and investigation, and produce appropriate, timely reports to the Head of Fraud, Management unit and relevant Manager or Directors, as appropriate. . Skills & Qualifications: - Strong computer literacy and knowledge of computer software (MS Office) - Analytical abilities - Ability to work independently and without direction to take initiative, and make decisions - Must be able to prioritize and meet deadlines - BSc from any reputable university - Candidate must have an excellent understanding of Internet browsing, and experience shopping on the internet. - Professional demeanor in dealing with internal and external customers via phone and email is essential - Two years post degree experience is required.

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