Zain Nigeria Jobs: Team Member: Fraud Management (Law Enforcement)

[Jobbers]

Position: Team Member: Fraud Management (Law Enforcement)
Reference: ZAIN1481
Business Unit:   Zain Nigeria   
Division: Finance
Location: Nigeria - Lagos   

Basic Purpose:
•  Provide 1st line support to all Law enforcement agents
•  Monitoring subscriber's criminal usage and reporting to Law enforcement
•  Law enforcement monthly reporting
•  Educate Law Enforcement agents on various fraud indicators in the call records
•  Understanding of the NCC regulations as it relates to provision of call records

Main Duties & Responsibilities:
•  Prepare law enforcement Monthly reports
•  Managing and updating information on the law enforcement  database
•  Preparing and organizing Fraud Awareness /education sessions- E-mail, Presentations and Interactions.
•  Conducting interviews to ascertain that the request for call records is authentic
•  Reviewing of other unit's processes & procedures and identifying control lapses which may lead to members of staff providing records to third party
•  Develop process for provision of information & carrying out random checks on information in the KYC database.
•  Provision of call detail records and other subscriber information to Law Enforcement Agents via Regulatory Unit.
•  Provision of call details records to internal stakeholders i.e. internal audit, security and logistics
•  liaison with other GSMA ,telcos etc with regards to CDR information
•  Implement  & update the provisions of the  procedure for disclosure of subscriber information in compliance with NCC requirement,
•  Carrying out preliminary CDR analysis/investigations to aid LEA's in their investigations
•  Any other task as assigned by team leader
•  Managing escalations to data warehouse, data integrity etc

Competencies & Qualifications:
•   University or relevant Degree
•   4 - 6 years experience in the Telecommunications industry
•   At least 3 years experience in Fraud Management

Closing Date:   09-Jun-2010

Check here to apply: Zain Nigeria Jobs: Team Member: Fraud Management (Law Enforcement)

[Jobbers]

This vacancy has been extended till 25th June, 2010. Apply now before it is too late.