[Full-time] Performance Manager Job in Nigeria at Office For Transformation, Strategy and Delivery

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Job Title: Performance Manager (Service And Delivery)

Location: Lagos

Oragnisation: Office For Transformation, Strategy and Delivery (OTSD)

 

Roles and Responsibilities:

•   Develop policies and guidelines on service delivery targets across all MDAs and bureau

•   Develop and implement policies and activities to facilitate the introduction of service charters across the public sector

•   Commission training programmes across MDAs to enable the facilitation of service delivery targets and service charter

•   Build public awareness of service delivery targets and public consultation in setting targets and measuring performance

•   Identify and introduce short term/quick wins to enhance service delivery.

•   Provide guidance on process steps to strengthen management of service levelagreements within MDAs.

•   Track the contracting processes to identify processes and system failure in order to improve the State's contraction processes

 

Qualifications and Requirements:

•   Master's degree in any social science discipline

•   Over 7 years' experience working as an organizational development manager with bias to public sector

•   Be able to evaluate, adapt and apply new approaches and technologies to improve service delivery

 

Additional Requirement:

•   Proficient in the use of computers

•   Good communication (written and oral)

•   Good interpersonal skills, and team players

•   Ability to work under pressure; and can work on own initiative with minimal supervision.

 

Deadline: December 22, 2011.

 

Any applications received after deadline would be considered. Successful applicant would be contacted by 31st december, 2011. An excellent competitive salary commensurate to experience and skills, and benefits package are available to the right candidates.

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