Assistant Manager, Business Excellence Job at Airtel Nigeria

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Job Title: Assistant Manager: Business Excellence

Job Code: 1009

Location: Nigeria

Company: Airtel Nigeria

DESCRIPTION:

•   Manages process and improvement initiatives by using Six Sigma tools and techniques, assigns project team tasks and uses the stages of Six Sigma or DMAIC to complete process improvement projects.

•   Additionally, they apply Lean Manufacturing principles to remove process steps that provide no value to the customer and reduce waste.

KEY ACCOUNTABLITIES

Expected End Results   Supporting Activities:

•   Process: Process and Policy Design and Reengineering, Designing SOPs and Check sheets, monitors and reports process kpi performance

•   Improvement projects: Identifies and Drive Project for assigned function both – Business and Customer Impacting and revenue/cost impacting and Mentoring Project Teams, using lean and six sigma tools

•   Audits: Conduct Audits and facilitate audits to drive process compliance

•   Knowledge management: Best Practice evaluation and recommendation for National replications.

•   CSMM: Facilitate cascading of CSMM and improvement actions in his function

SKILLS AND KNOWLEDGE

Educational Qualifications & Functional / Technical Skills   

•         Bachelor or Masters in Technology, Six sigma certification (lean or GB)

Relevant Experience (Type of experience and minimum number of years)   

•         04 –05 years of experience in Process Reengineering, Handling Project ,.

Other requirements (Behavioral etc.)   

•          Perseverance

•         Commercial acumen

•         Planning and coordination

•         Decision making

•         Relationship management

•         Analysis skills

•         Negotiation and influencing skills

•         Team management

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Assistant Manager, Business Excellence Job