Account Manager Job at MasterCard International Inc. (Nigeria)

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Job Title: Account Manager

Requisition Number: 6637BR

Location: Lagos Nigeria

Budget Business Unit: International Markets

Company: MasterCard International Inc.

Primary Responsibilities:

The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets

• Deliver against sales targets for MasterCard products & services and net revenue targets from new and existing business

• Design specific strategies that deliver customized solutions for the business that drive profit, revenue growth and value creation for both MasterCard and the customer

• Collaborate with the account team and customer to establish and execute annual business plans and quarterly review sessions to establish, monitor and report progress against joint objectives that include business development, advertising, marketing and product management activities

Major Accountabilities:

This individual will take on a key customer relationship management role for our anchor tenant banks.  The person will need to be able to balance the need to have strategic conversations with senior clients, guide mid level executives on portfolio optimization and manage the resolution of a number of business and operational issues.

In addition, the successful candidate may later take on CRM responsibilities for other banks in the West Africa markets.

Other Responsibilities:

• Manage the overall MasterCard / Customer relationships with financial institutions as stated above ("the Customer"), taking responsibility for

• Understanding the business drivers and payment priorities for the Customer

• Preparing and executing against an Account Plan, that focuses on initiatives that will drive mutual growth for both organisations

• Developing a Contact Management plan, to ensure active & relevant communication with executives from the Customer, as part of MasterCard's overall Customer Relationship Management strategy

• Identifying and developing new business opportunities, which could include new products and/or new technology

• Chair the very important MasterCard/Customer Joint Executive Steering Committee meeting, held quarterly to review key performance, priorities and projects.  Prepare Agenda and co-ordinate all presentations.

Key Competencies sought:

• Business Acumen

• Knowledge leadership

• Finance and planning

• Solution drive

• Results orientation

• Strong Analytical ability

Professional Qualities:

• Leadership

• Influence; assertiveness; initiative

• Autonomy; independence; accountable and responsibly

• Quantitative, qualitative and analytical insight

• Commitment; passion and energy

Experience Required:

• Bachelor's degree required, MBA preferred.

• 10 years experience  in consumer banking and the payments industry

• A good track record of P&L management

• Basic knowledge of payment products and solutions

• Able to integrate knowledge across key disciplines (i.e., marketing, operations, and risk) and must demonstrate effective leadership, negotiation and problem resolution skills.

• Demonstrated maturity and ability to interact and effectively build relationships across all levels of client organization including senior management

• Demonstrated project delivery and project management skills

How to apply:

•   Visit MasterCard International Inc. Career Portal

•   Click on "Search openings"

•   In the Keyword field, Enter "Requisition Number"

•   Click on the "Job Title" to apply

Account Manager Job