Lead Contract Performance Manager Job at GE Nigeria

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Job Title: Lead Contract Performance Manager

Job Number: 1490302

Business: GE Energy

Business Segment: Energy – Power & Water

Location: Ikoyi Lagos, Nigeria

Company: General Electric (GE)

Role Summary/Purpose:   

•   The Contract Performance Manager will manage a long term Contractual Services Agreement covering the operation and maintenance of heavy duty gas turbines.

•   The CPM will be measured on customer relationships and the ability to produce financial and operating results for the Contractual Service business.

•   He/She will be required to establish a working relationship with the customer and be responsible for delivering high quality customer solutions including outage planning, parts, repairs & services.

Essential Responsibilities   

The CPM will serve as the initial point of contact for matters relating to the CSA Agreement. The CPM will deliver all aspects of contractual fulfillment in a timely and quality manner and work for sustained growth opportunities through demonstration as a customer fulfillment agent. Duties will include performing and/or supervising the following but not limited to:

• Develop an agreed upon operating plan with the Customer.

• Develop and maintain administration, EHS, quality, maintenance and engineering policies, procedures and filing systems necessary to execute this Agreement.

• Generate recommendations on maintenance activities, documentation requirements, work schedules, methodologies and practices for the Covered Units.

• Review on an annual basis with the Customer the Routine and Preventative Maintenance activities which will be carried out by the Customer's staff.

• Coordinate the delivery and storage of spare Parts under this Agreement.

Qualifications/Requirements:   Degree in Engineering or Equivalent.

• An MBA will be an added advantage.

• Minimum 5-8 years GE (or equivalent) experience preferably as a Field Service Engineer, Technical Advisor or Contract Performance Manager

•Must be certified as a Contract Performance Manager

• Prior knowledge and hands on experience of Gas Turbines, Generators and Process Application Axial/Centrifugal Compressors will be an added advantage.

• Prior knowledge and hands on experience in executing major long term service contract will be added advantage.

• Good communication skill is essential... Should be able to work effectively internally and externally

Ability to learn and train/teach internal and external customers.

• Confidence / assertiveness with strong influencing skills to generate extra work growth opportunities.

• Adaptable/flexible: open to change in response to new information, different or unexpected circumstances, and/or ambiguous situations.

•Must possess a valid driver's license

Desired Characteristics   

•Strong oral and written communication skills

•Strong interpersonal and leadership skills

•Ability to communicate with all levels of the organization

•Prior management experience is preferred

•Prior contract management experience preferred

•Confidence / assertiveness with strong influencing skills to generate extra work growth opportunities. Adaptable/flexible: open to change in response to new information, different or unexpected circumstances, and/or ambiguous situations

•Continuous improvement mind set, Lean outage excellence. Six sigma Greenbelt certified

Application Link: GE Nigeria Job Portal

Lead Contract Performance Manager Job