ServerLogic Corporation Launches 24/7×365 Support for the Sitecore Experience Platform
Companies recognize the benefits of outsourcing system monitoring, continuity of operations, disaster recovery plan activation and helpdesk services, to partners who have the infrastructure, staff and expertise already in place.
“Over the last 24 years, ServerLogic is proud to have served thousands of clients by building, managing, and supporting our customer’s IT departments and line-of-business applications. Today, we are excited to announce a new service offering that delivers 24/7×365 monitoring and support for Sitecore® Experience Platform™ customers,” said Steven O’Neill, Director of Professional Services at ServerLogic. “By leveraging the tools, staff and expertise we already have in place, we are well-positioned to help Sitecore® customers improve their continuity of operations and reduce undesirable end-user experiences associated with hardware failures, publishing mistakes, or third party dependencies.”
By carefully merging the infrastructure, processes and expertise of our Sitecore® and Managed Services groups, ServerLogic is now able to provide application monitoring and support for Sitecore Experience Platform™ customers, while providing 24/7 disaster recovery and help-desk support for internal users.
“Being a Sitecore® Gold Implementation Partner, we have had conversations with many other Sitecore® partners before the release of our new service offering. A large majority of them stated they do not have the facilities to provide this type of strategic support, and consider our new service a value-add for their customers looking to outsource long-term support and helpdesk services,” said O’Neill.
For additional information about this new service, please contact the products group at ServerLogic at productsupport@serverlogic.com
About ServerLogic
ServerLogic has provided comprehensive IT professional services to a wide range of customers, from SMB to large enterprises both nationally and internationally for over 24 years. With offices in Portland, Seattle, and Phoenix, ServerLogic has established itself as a leading provider of application development, implementation, support, IT staffing, and managed services. Learn more about ServerLogic by visiting www.serverlogic.com.
