Stanbic IBTC Bank Jobs in Nigeria: Customer Consultant (Akure, Ife & Osogbo)

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The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Work with Standard Bank and join a dynamic team of professionals proud to be voted the Best Bank in Africa for three years running. The following vacancy currently exists at Stanbic IBTC Bank Nigeria.

Job Title: Customer Consultant (Akure, Ife & Osogbo)
Job ID: 6093
Location: Nigeria – Lagos
Division: Personal and Business Banking
Position Category: Sales & Marketing
Employment Type: Full Time - Permanent

PURPOSE OF JOB
•   Provide a readily available, service-focused, knowledgeable and experienced point of contact for new and existing personal market customers.
•   Ensure that the customers' banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.
•   Maintain a high level of integrity and ethical standards.

KEY ACCOUNTABILITIES/KRA
Customer service
• Identify customer needs effectively and open new accounts accordingly
• Ensure that customers are assisted efficiently within the time frames laid down for particular transaction types – refer to 5 Star process
• Cross-sell products effectively
• Ensure that customers are fully informed of their rights and obligations to the bank in accordance with the Code of Banking Practice
• Release account from Items for Approval
• Load "S" indicator on account
• Check that pay slip is not fraudulent
Credit

PLEASE NOTE THAT THIS IS A PURELY SALES ROLE

For more information and application: Customer Consultant (Akure, Ife & Osogbo)

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You can still check out this career opportunity. The deadline for application was not stated. Therefore, it is advisable to apply in time because it can close anytime from now.