Business Intelligence Specialist - Lagos Job at Etisalat Nigeria

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Job Title: Specialist – Business Intelligence

Location: Lagos, Nigeria

Division: Commercial Planning

Reports To: Manager-Business Intelligence

Company: Etisalat Nigeria

Job Summary:

Support strategic business decision-making through provision of useful, accurate and up-to-date quantitative and qualitative intelligence; robust data analytics; operations reporting; and post-implementation analysis of launched products and services

Principal Functions:

•   Prepare business reports on subscriber numbers, traffic and revenue (monthly, weekly, daily and ad hoc)

•   Provide actual and forecast data on monthly churn, returnees and closing numbers based on NRGE days

•   Conduct robust data analysis and analytics to understand customer behavior and for customer profiling

•   Conduct regular analysis of competitors' market share and value share; identify gaps and opportunities; and proffer recommendations for the attention of the Manager-Business Intelligence

•   Generate performance reports on the performance of the Products and Services division

•   Carry out trends analysis on consumer patterns and behaviours to guide business decisions

•   Ensure all post-implementation analyses of launched products and services are carried out within stipulated timelines

•   Produce reports on current business drivers and monitor growth or otherwise

•   Forecast and track marketing and sales trends

•   Produce monthly reports on KPIs (ARPU, subs, revenue, market share)

•   Co-ordinate and review forecasts and projections for subscriber airtime usage, Minutes of Use analysis, call distribution patterns, international call routes, roaming and revenue

•   Perform any other duties as assigned by the Manager-Business Intelligence

Educational Requirements:

Bachelor's degree in the Social Sciences, Economics, Statistics, Mathematics, Computer Science and/ or Business Management

Experience & Skills:

Between two (2) and five (5) years' directly relevant post-NYSC work experience in a business analytics-related function

Ideal candidate must be able to demonstrate:

• Good knowledge of SQL

• Excellent/ expert-level working knowledge of and proficiency in use of Microsoft Excel, Microsoft Access, Powerpoint and Burst presentation

Apply on or before 3rd August 2012.

Business Intelligence Specialist - Lagos Job