MTN Nigeria Jobs: Learning Delivery Manager

Started by naos, Oct 05, 2010, 06:03 PM

naos

MTN Nigeria is currently recruiting for the following position:

Job Title: Learning Delivery Manager
Department: Human Resources
Location: Lagos

Job Description:    
•   Business Operations Training
•   Relate with the sales, customer relations and product development team to ascertain training needs arising from frontline business operations
•   Develop strategy and manage deployment of trainings to support staff optimal productivity on systems and applications across the business (Oracle Financial Application ; OFA, HRIS, Industrial Financial Systems ; IFS, Hyperion and Customer Relations (CR) Applications)
•   Manage training delivery, measurement and follow-ups as necessary for business operations (products and systems)training
•   Overall responsibility for organizing and planning roll out of business operations training interventions within the regions.

Job Conditions:
•   Standard MTNN working conditions
•   Open plan office
•   Regional Travel
•   Field work: 40% of total work hours

Reporting To:   Senior Manager Learning Management

Required Skills:   
•   Eight years work experience with 2 years within the training function of a reputable organization.
•   At least 2 years experience in a supervisory/ managerial role
•   Experience in dealing with a large number of people
•   Experience in the customer relations (CR) environment of a telecoms company is required
•   Training delivery experience in telecoms products and systems would be an added advantage
•   Good understanding of telecoms products and services

Employment Status: Permanent
Qualification: First Degree preferably in the social sciences

For more information and application: Careers at MTN Nigeria

Deadline: 18th October, 2010.

reminder

This job vacancy is still open but will be closing soon. Apply now if you're interested and qualified.