Agent Compliance Manager Job in Nigeria at VTNETWORK Limited

[Jobrib]

Job Title: Agent Compliance Manager

Requisition Number: 0011

Job Location: Bodija, Ibadan, Oyo-State

Company: VTNETWORK Limited

Key responsibilities include:

•   Communicate with agents nationwide using the fastest and most cost effective means

•   Define realistic road maps and strategy to ensure that agents comply and help them to comply

•   Analyze and identify performing and non performing agents

•   Meet compliance targets on a weekly basis

•   Assist agents to comply by organizing training and certification seminars

•   Identify compliance risk through completion of comprehensive agent business process reviews

•   Document, track and report on agent compliance/operational risk or issues identified through these reviews

•   Prepare weekly management reports and findings relating to agent compliance analysis

•   Develop Standard operating procedures

•   Develop and conduct ongoing and targeted compliance monitoring and/or testing

•   Assist in execution of the compliance risk assessment schedule

Skills and Requirements:

•   Knowledge of VTN's operations a plus

•   Results-oriented individual with ability to identify dependencies and leverage multiple sources of information at once.

•   Strong written and oral communications skills

•   Must understand mobile and Internet technologies

•   Solid analytical, problem solving and critical thinking skills

•   Must be computer literate

•   Must be very proficient in using social media as a way of engaging customers

•   Outgoing personality

•   Must be very proficient in using Microsoft office tools: (Excel, PowerPoint, MS Office)

Qualification:

•   Comfortable with balancing multiple, competing priorities and changes in scope / direction

•   Capable of operating independently with minimal management supervision

•   Strong interpersonal skills, ability to build relationships with peers and business support partners

•   Ability to work effectively in a complex environment

•   Bachelors Degree or equivalent plus at least 3 years working experience in an IT powered environment

Candidate must reside in Ibadan

To apply for this position, please submit your CV online. CV must  address the job requirements above to be considered.

Agent Compliance Manager Job in Nigeria