AMS Manager Job at GE Nigeria

Started by Jobrib, Nov 20, 2012, 06:30 AM

Jobrib

Job Title: AMS Manager

Job Number: 1648992

Location: Lagos, Nigeria

Organisation: General Electric – GE Nigeria

Role Summary/Purpose:   

-Good knowledge on Power electronics products

-Knowledge on Telecom Power Systems, Rectifiers, AC to DC converters, AMF panels Etc.

-Ability to demonstrate the understanding of business' environment, products, and customer needs

-Familiarization with local markets

-Ability to focus on growing and maintaining customer base

Essential Responsibilities:   

Responsible for achieving the milestones, ensure On time deilivery committments-

-Responds quickly to customer's feedback and drives for quick resolution

-Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for each of the assigned product lines

-Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region

-Ensure prompt service delivery which includes Field Support, customer training, maintenance planning, spare parts tooling, advice on operation and seminars and symposiums

-Effectively handle technical queries from assigned customers and be knowledgeable of and sensitive to business, social and cultural issues significant to their customers

-Initiate and maintain service billing and tracking including issuance of service dispatch orders

-Negotiate applicable concessions as they arise balancing maximum benefits / satisfaction for the customer with minimal acceptable financial impact to GE

-Responsible for building strong long-term relationships with specific customers within the region

Qualifications/Requirements:    – Bachelors in Engineering ( Electronics / Electrical ) – 5 + years handling after market support in power electronics domain in Africa region

Desired Characteristics:    – Good Leadership and Customer Management Skills  – Strong interpersonal skills  – Good Communication and presentation skills  – Teamwork oriented and collaborates to solve problems  – Ability to learn and adopt new ways of doing things and embraces change  – Ability to travel regularly to territories / regions

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nReporter

AMS Manager Job at GE Nigeria has been re-advertised this month. Read the instruction above and submit your application online.

nReporter

AMS Manager Job has just been re-advertised this month at General Electric (GE) Nigeria. Check the first post and submit your application online.