Prepaid Support Engineer Job at MTN Nigeria

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Job Title: Prepaid Support Engineer

Job ID: 1924

Location: Lagos, Nigeria

Organisation: MTN Nigeria Communications Limited

Job Description:

•   Perform Software Installations ensuring that Integration and Acceptance tests are carried out and produce test documents.

•   Setup and Configure Promos, Campaigns, and New Value Propositions

•   Provide support for prepaid applications and administer Oracle database and Linux system.

•   Develop tools and monitor scripts using Perl and Unix Scripts

•   Ensure that ITIL best practices are strictly adhered to.

•   Implement change request/planned work on platforms using established Change Management procedures.

•   Monitor systems and applications on site and remotely.

•   Log, analyze, resolve and escalate faults on the platforms.

•   Conduct monthly routine preventive maintenance.

•   Ensure systems security and continuity of operations by carrying out regular file system and database backups.

Job Conditions:   

•   Normal MTNN working conditions

•   May be required to work extended hours

•   After hours overtime and callout when necessary

Reporting To: Team Lead, Prepaid Support

Required Skills:

•   B.Sc./HND Electrical/Electronics/Computer Engineering / Computer Science/Related Disciplines

•   Unix/Oracle/ITIL/Java Certifications

•   Four (4) years hands-on experience in Solaris System Administration

•   Three (3) years hands-on experience in Applications Development and Oracle Database Administration

•   Three (3) years hands-on experience in Applications support

•   Good understanding of GSM Value Added Services

Qualification:

•   B.Sc./HND Electrical/Electronics/Computer Engineering / Computer Science/Related Disciplines

•   Unix/Oracle/ITIL/Java Certifications

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