General Manager Job at SENCE Limited - Nigeria

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Job Title: General Manager

Location: Lagos, Nigeria

Recruiter: Skill Enhancement Centre (SENCE) Limited

Job Description: Our client is a uniquely themed Lounge/Bar in Lagos seeking to fill the following position of a General Manager.

The job responsibilities are as listed below:

• Develop an innovative and attractive concept for the lounge/bar to ensure a consistent stream of customers.

• Drive the objective of increasing customer database.

• Develop excellent customer service process and ensure conformity by all staff.

• Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge and reward repeat customers.

• Ensure strict control of stock through the management of wastages, correct practice and procedure behind the bar and on the floor.

• Ensure that in house control systems/audit requirements are adhered to.

• Closely examine all management accounts, daily and weekly operating controls, key performance indicators and composite figures in order to assess company performance.

• Manage monthly stock-takes and review results and variances with relevant departments.

• To support the recruitment and selection employees to the agreed staffing levels using cost effective recruitment methods.

• To ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work and provide a clear handover during shift changes to ensure that each shift is reviewed and handovers/briefings are carried out.

• Assisting in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved

• Support the delivery and measurement of promotional activities, including staff incentives

Job Requirements:

• A minimum of a good 1st degree in any of the social sciences

• 5+ years' experience as an Operations Manager in a bar or similar organization.

• Excellent leadership skills

• Excellent Administrative skill

• Ability to manage people

• A good understanding of cost management

• Ability to work long hours

Closing Date: 22nd March, 2013.

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