Project Account Manager - Lagos Job at Movirtu Limited

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Job Title: Project Account Manager

Job Location: Lagos, Nigeria

Organisation: Movirtu Limited

Sector: Electronics and Telecommunications

Job Purpose: Under the Supervision and reporting to the VP operations the on-site Account Manager is responsible for managing the Movirtu project at Telcom Operator.

Primary Duties:

•   Proactively manage day to day interactions with operators on all aspects of solution deployment including but not limited to problem resolution, forecasting, synch sessions

•   Providing feedback to product management/ R&D team for improvement / feedback of technical and commercial requirements ensuring the deployed solutions meets SLA.

•   Establishing and maintain strong relationships with Customer and NGO's by communicating through meetings, verbal, written and email forms.

•   Project manage pilots including but not limited to recruiting of sales team and training of VPO's

•   Produce weekly, monthly and quarterly status reports

•   Work with Movirtu developers and operational team to ensure the deployed Movirtu

•   solution meets SLA.

•   Respond to request from the VP operations and Key Customers in an efficient and timely

•   manner.

•   Accountability to deliver timely results

•   Ensure adherence to all Movirtu Limited company policies and procedures.

•   Any other duties deemed necessary to meet corporate objectives.

Experience and Qualifications:

•   5 – 8 years experience in a mobile telecom company in a sales, marketing or account management role

•   Demonstrate understanding of the current market place and broad understand on the mobile telecom network, success in creating partnerships and delivering results

•   Business focused background with proven ability to understand and address technology. Must be able to understand and discuss the technology whilst transferring to the business objectives

•   Strong presentation and listening skills with excellent with excellent interpersonal skills and demonstrated ability to build and maintain strong.

•   Willingness to travel

•   Experience in value added services, MNP number portability, roaming services in

•   GSM mobile networks.

•   Understanding of voice services in GSM mobile telecom networks. Like protocols

•   (SS7, ISUP, CAMEL, MAP) and the major network components (IN, HLR, etc.).

•   Education Level: BA Degree

•   Fluent in English, Yoruba, written and spoken

Skills:

•   Strong Work Ethic an core values (honesty and integrity)

•   Very Strong PowerPoint and Excel skills

•   Excellent report writing, analytical and project management skills

•   Detail-oriented

•   Proven ability to collaborate across global teams

•   Excellent communication and interpersonal skills; ability to facilitate meetings and

•   develop relationships internal and externally

•   Strong customer facing skills

•   Excellent organization and time management skills

Deadline: 27th April, 2013.

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