Customer Service Manager Job at Intercontinental Distillers Nigeria

[Jobrib]

Job Title: Customer Service Manager

Reference: HR/ADM/CSM/002

Location: Lagos, Nigeria

Organisation: Intercontinental Distillers Limited

Key Responsibilities:

The appointee will amongst other things be responsible for:

•   Develop and maintain a readily available and up-to-date customer database.

•   Handle customer complaints and keep accurate up-to-date records of discussions or correspondence with customers.

•   Visiting customers to provide a one-to-one service delivery.

•   Develop, build and maintain a strong bonding relationship from customers to company products.

Qualifications:

The Suitable candidate must possess:

•   HND or B.Sc. in Social Sciences, MBA will be an added advantage

•   Minimum of 7 years experience (in managerial position) in FMCG and not more than 40 years.

•   Good leadership and motivational skill

•   Interpersonal skills and result oriented

•   Must be computer literate with a valid drivers' license.

Method of Application:

Interested candidates should forward their hand written applications, photocopies of their credentials and detailed curriculum vitae, providing full details of contact telephone numbers/address (Not P. O. Box). Kindly quote the reference number of the position applied for at the top left Corner of the envelop.

The Human Resource Manager,

P.M.B. 21410, Ikeja

Lagos, Nigeria.

Deadline: 27th May, 2013.

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