Internal Communications Manager Job at Guinness Nigeria Plc

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Job Title: Internal Communications Manager

Employer: Guinness Nigeria Plc (a Diageo company)

AutoReqId: 37315BR

Function: Corporate relations

Type of Job: Permanent

Country: Nigeria

Level: L5 (M2)

Reports To: Corporate Communications Manager

Purpose/Context/Scope: Internal Communications Manager works as part of the Corporate Relations Function. The Internal Communications Manager is responsible for engaging one of the Company's key stakeholder groups – employees – behind the business strategy, setting the tone for the Company's ongoing information sharing capacity with its employees

Leadership and Functional Capabilities:

•   Actively communicates and creates positive energy in others

•   An insatiable curiosity to identify new opportunities

•   Achieve growth by working through and with people

•   Demonstrates the behaviours that will build a strong culture in support of our business ideas and goals.

•   Comprehensive understanding of the full range of communication media

•   Use thorough understanding of the commercial environment in which we operate to communicate key messages in ways, which create and maintain shareholder value Commitment to managing the perception and understanding of key stakeholder groups

•   Commitment to promote and defend the Company's reputation among its key stakeholder groups both internally and externally.

•   The ability to analyse the needs and requirements of the business and to proactively identify communications solutions that have the greatest benefits

Purpose of Role:

•   Engage employees behind the business strategy, vision and values

•   Release the communication potential of the leadership group through coaching

•   Set and deliver group-wide standards and tools for internal communications Active support for all elements of Corporate Relations agenda through appropriate communication interventions.

Key Accountabilities:

•   Develop and implement internal communications strategy in conjunction with the Corporate Communications Manager

•   Measure the effectiveness of internal communications messages and channels on an ongoing basis and make recommendations to review and amend the strategy as appropriate.

•   Responsible for managing internal communications channels, including writing/editing the staff newsletter (including drafting a message from the Chief Executive Officer and Managing Director), organising and drafting/editing key internal presentations.

•   Play a leading role in redeveloping and improving the intranet as a key internal communications tool

•   Play a key role in organising the annual staff conference, and manage internal communications around the Company's Annual General Meetings.

•   Contribute to the process of copywriting, editing, designing and printing the annual report and accounts, annual review and Annual General Meeting's publications.

•   Work with the Information Systems function to set and maintain standards for effective email communication across the Company.

•   Advise senior management on sensitive and complex internal communications challenges, including crisis communications issues.

•   Represent internal communications on projects as required to ensure that project managers take note of internal communications needs.

Qualifications:

•   Graduate calibre in the Social Sciences and Humanities.

•   Professional Qualification in PR, marketing or journalism

Experience:

•   Minimum of 5 years experience working at a strategic level on corporate or brand related communications

•   Proven track record of managing communication's issues in a sensitive / controversial environment.

•   Proven track record in developing and deploying communications strategy

•   Capable of leading the communications planning process and facilitating broader involvement in this process.

•   Exposure to influencing at senior management level

Barriers to Success in Role: The role holder's inability to exhibit the skills mentioned above can hinder success in the role.

Flexible Working options: Based in Lagos with a reasonable amount of time travelling locally.

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