Call Centre Agent Job at Workforce Management Centre Limited

[Jobrib]

Job Title: Call Centre Agent

Reference: WFMC/CCA/13

Locations: Nigeria

Recruiter: Workforce Management Centre Limited (WfM Centre)

Primary Responsibility: Provides customer service support to the organisation by obtaining, analysing and verifying the accuracy of information in a timely manner; Initiates and/or implements corrective action as needed in order to ensure that excellent standard of service and a high level of customer satisfaction is maintained

Qualification and competence:

•   OND/HND/B.Sc in any discipline

•   Must have at least 5 Credits pass including Mathematics and English Language in WAEC/NECO

•   Minimum of 1year Call Centre experience

•   Must be between 22 – 32 years old.

•   Ability to speak at least two Nigerian Languages in any of these combinations: Hausa & Igbo, Yoruba & Hausa, Yoruba & Igbo

•   Excellent spoken English with impressive interpersonal skills

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