Head of Sales Job at a Trading Company in Nigeria

[Jobrib]

Job Title: Head of Sales  

Recruiter: Adexen Recruitment Agency / Adexen Nigeria

Job reference n°: NGA1364

Sector: Distribution & FMCG – Nigeria – Western Africa

Function: Sales

Our client: Adexen Recruitment Agency is mandated by a trading company that represents international fragrance & cosmetic brands in Nigeria to recruit a Head of Sales for its operations.

Job description:

•   The Head of Sales will be responsible for driving sales revenue from all service channels. He/ Provides direct supervision to all outlets to ensure outlets sales and performance, while ensuring necessary resources are made available to achieve successful sales and monitoring adherence to service standards.

•   S/He would report to the Managing Director.

Responsibilities:

The responsibilities for this office shall include but is not limited to the following:

•   Define, develop, implement and monitor service quality standards across all outlets operations

•   Plan and Project realistic sales targets for outlets

•   Review operational records and reports

•   Project sales and determine profitability

•   Provide regular report on sales, costs and Outlet performance

•   Ensure cash and payment systems of outlets are in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority

•   Manage sales activities and ensure staff competence to optimise and sustain sales performance, profitability and customer satisfaction

•   Monitor customer preferences to determine sales focus

•   Liaise with Customer Care Department and ensure prompt resolution of customer complaints regarding services, goods and personnel

•   Monitor sales activities to ensure that customer receive satisfactory services and quality goods

•   Liaise with HR to implement pay for performance and recognition system that rewards sales and enforce minimum sales performance standards for each outlet

•   Confer with management to develop methods and procedures to increase sales, expand markets, and promote business

•   Prepare sales and outlet stock reports for management and finance/accounts unit

•   Attend management meetings to exchange product information and coordinate work activities with other department

•   Monitor staff sales performance to ensure that goals are met

•   Provide assistance in performing difficult or complicated duties/ functions

•   Plan and prepare work schedules, and assign employees to specific duties

Qualifications & Experience:

•   B.sc in Business Administration or any Managerial science course

•   Minimum 6 years experience

•   At least 2 years managerial experience in project management/ customer relations

•   Conflict resolution and crisis management skills as well as business acumen

•   Have excellent communication & negotiation skills

•   Proficiency in MS office applications

•   Demonstrate a high level of initiative

•   Team oriented and performance driven

What is on offer? Attractive package

If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration.

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