Customer Relations Manager Job at Bloomnet Corporate and Services

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Job Title: Customer Relations Manager

Location: Lagos, Nigeria

Employer: Bloomnet Corporate and Services

Salary Range: NGN 720,000.00 to NGN 1,200,000.00 per annum

Industry: FMCG

Specialization: Customer Service

Minimum Qualification: HND

Required Experience: 1 – 3 years

Available Slots: 2

Job Description:

•    Provide CRM support to clients

•    Maintain call logs for all requests/complaints/observations

•    Prepare daily reports of complaints received, complaints resolved and pending complaints as per the decided

•    Have good communication skills, be presentable

•    Be familiar with CRM functionality

•    Have at least one year experience in CRM

Requirements:

•    Ability to coordinate the day-to-day running of the entire branch.

•    Plan and execute CR campaigns aimed at winning potential customers, while maintaining old ones.

•    Design strategies for creating new markets for the company's products and services.

•    Aggressively expand the company's market by employing and pursuing those new strategies.

•    Ability to work long hours and with little or no supervision.

•    Ability to interface with customers cheerfully, resolving every issue presented.

•    Must be computer literate.

Application Deadline: 1 week from now.

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