Client Services Agent (clnt-svc-0001) at Global Trybe Solutions Nigeria Ltd

[Jobrib]

Job Title: Client Services Agent

Location: Lagos, Nigeria  

Employer: Global Trybe Solutions Nigeria Ltd.

Reference #: clnt-svc-0001

Job Category: Client Services/Help Desk

Type: Full Time/Employee

Description:

•   This is a client facing position and the ideal candidate must have excellent verbal, written and inter-personal skills.

•   This position requires a good understanding of how web applications work.

•   Working customer service, help desk or technical support experience is a huge plus.

Key Responsibilities:

•   First point of contact for client complaints and comments.

•   Work (over the phone or online) with the client to resolve issues

•   Submit trouble tickets to QA

•   Provide follow-up information to clients regarding opne or resolved issues

•   Deliver release notes to clients

Basic Qualification & Tech Requirements:

•   Bachelor's degree or OND with a minimum 6 months customer service, held desk or tech support work experience.

Are you looking for a more exciting and challenging career with opportunities for self-development? Then check out what makes Global Trybe Solutions the best place to work. We are an equal opportunity employer.

Apply to this job