Business Partner - Lagos Job at a Spa Outfit in Nigeria

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Job Title: Business Partner

Job opening ID: 34  

Location: Lagos, Nigeria

Type: Full time  

Employer: Spa

Recruiter: Skill Enhancement Centre (SENCE) Limited / SENCE World

Roles and responsibilities:

The following are the roles and responsibilities for this role:

• Responsible for the day-to-day operations of health and beauty spas.

• Create an atmosphere where customers are comfortable and are satisfied, leading to repeat business.

• Ensure that all equipment is operating and that the salon or spa appearance is one that creates an inviting, relaxing environment for customers.

• Manage the spa's finances, employees and services.

• Perform business tasks, as well as working directly with customers providing select spa services.

• See to recordkeeping, conducting promotional campaigns to boost profit.

• Inform staff of job responsibilities, performance expectations, and client service standards.

• Plan or direct spa services and programs.

• Train staff in the use or sale of products, programs, or activities.

• Assess employee performance and suggest ways to improve work.

• Check spa equipment to ensure proper functioning.

• Coordinate facility schedules to maximize usage and efficiency.

• Develop staff service or retail goals and guide staff in goal achievement.

• Establish spa budgets and financial goals.

• Inventory products and order new supplies.

• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

• Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.

• Recruit, interview, or hire employees.

• Respond to customer inquiries or complaints.

• Schedule staff or supervise scheduling.

• Verify staff credentials, such as educational and certification requirements.

• Develop or implement marketing strategies.

• Direct facility maintenance or repair.

• Maintain client databases.

• Participate in continuing education classes to maintain current knowledge of industry.

• Schedule guest appointments.

• See to the health and beauty of the clients.

Skill set:

• Ability to manage Cosmetology or Esthetics license.

• Ability to effectively communicate expectations to staff and create a winning team.

• Ability to successfully complete tasks and achieve goals with little to no supervision.

• Ability to communicate up-line information to Clinic Administrator and Franchise Owners.

• Excellent trainer and motivator.

Work experience: 2-3years

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