Retail Measurement Service Executive - Nigeria Job at Nielsen Holdings

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Job Title: Retail Measurement Service Executive  

Location: Nigeria  

Employer: Nielsen Holdings N.V. (NYSE: NLSN)

Job description: Reporting to the Retail Measurement Service, Client Service Manager – You will be responsible for establishing and maintaining good customer relations by providing outstanding service to a select range of clients. This incorporates the preparation and presentation of professional client presentations and building commercially sound client relationships.

Responsibilities:

•   Maintaining excellent quality relationships with the current client base.

•   Deliver professional presentations/business reviews to specific RMS clients.

•   Independently manage select RMS clients.

•   Effectively handle client requests and queries.

•   Work with specific support departments to ensure effective delivery to client.

•   Promote and sell additional Nielsen products and services within client organisations.

•   Perform all administrative functions pertaining to the billing, contract, account plans and various reports according to Nielsen standards and operating procedures.

Desired Skills and Experience:

•   Relevant University degree in Marketing, Economics, Statistics or a related field.

•   At least 2 years of experience within a Client Servicing environment.

•   Knowledge of Nielsen operational processes/deliverables/software and product policies is beneficial.

•   Strong conceptual and data analysis skills.

•   Should be self-directed and capable of handling large, concurrent projects with minimal supervision.

•   Excellent communication skills both verbal and written

•   Superior interpersonal skills

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