Assistant Manager Job at Multiguard Consults Ltd

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Job Title: Assistant Manager

Location: Lagos,Nigeria

Recruiter: Multiguard Consults Ltd

Job Summary:

•   Responsible for the overall projects and facilities management function.

•   Responsible for establishing and executing the business development goals and objectives of our organization as related to property and facility management.

•   Responsible for various business development and facilities management related functions from sourcing for new businesses to the signing of new business agreement and commencement of operations.

•   Contributes to the budgets and profit and loss of the business, ensures implementations of policies and procedures, and provides leadership, direction and guidance to subordinates.

•   Manages analyses and evaluates the effectiveness of all property management operations.

•   Develops and maintains effective organizational structure and personnel. Coordinates major activity through subordinate.

Responsibilities:

•   Assumes responsibility for the development and implementation of effective strategic plans, budgets, policies and procedures for the department.

•   Execute all board approved policies.

•   Develop and implement operational plans, policies and goals with further strategic objectives; supporting the company's business plan.

•   Continually evaluates division-wide operations and modifies as needed.

•   Takes responsibility for sourcing new property management businesses.

•   Support other businesses units to collaboratively develop and win new accounts.

•   Ensure that appropriate tailor-made proposals are sent to the respective clients.

•   Follow up on existing projects to ensure completion.

•   Sets expectation upward regarding revenue and profitability projections.

•   Assumes responsibility for various property management related functions.

•   Responsible for new site assessments and feasibility studies.

•   Oversee the drafting of service contracts and agreements, including the development and documentation of service level agreement.

•   Monitor customers satisfaction on all property management projects and proffers appropriate solutions for the identified problem areas.

•   Ensure response time to clients complaints/enquiries is prompt.

•   Seek out ways to improve performance. Tries to exceed clients expectations on projects.

•   Oversee the management and performance of current business operations.

•   Follow up on property management projects to ensure that quality service is delivered at all times.

•   Assumes responsibility for close coordination with executive management, develop strategic relationships with key customers and external teaming partners.

•   Continues to refine and execute the strategic and tactical plans for the business.

•   Development of customers' relationship s and assessment of market needs to formulate clients' specification.

•   Ensure proper update to the executive management on projects needs or challenges faced on all projects.

•   Assumes responsibility for instilling standards of ethical behavior, moral, candor and professional integrity through personal example and ensure that these standards are upheld throughout the organization.

•   Ensure compliance with the ethics of business operations.

•   Making sure that our business standards is applicable to all projects.

•   Ensure proper update to the executive management on projects needs or challenges faced on all projects.

Qualification and Requirements:

•   A minimum of OND in Estate Manage or any business related field

•   Ability to meet deadlines

•   Ability to act on own initiative with minimum input

•   Excellent proven negotiation skill

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