Presales Senior Consultant - HCM Job at SAP Nigeria

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Job Title: Presales Senior Consultant – HCM

Employer: SAP Nigeria

LOCATION: Any Location, ,Nigeria

WORK AREA: PreSales

EXPECTED TRAVEL: 0% – 20%

CAREER STATUS: Professional

EMPLOYMENT TYPE: Regular Full Time

REFERENCE CODE: NG-58165238-EN-14-002

PURPOSE AND OBJECTIVES

•   SAP/SuccessFactors has a fantastic opportunity for an enthusiastic, creative and dynamic individual as we are currently looking for the best HCM software pre-sales professional in the region to join our enterprise sales team as a Presales Senior Consultant (SC).

•   Reporting to the Presales Manager, the Senior consultant is the technical business partner of the prospect/customer and works closely together with sales team to increase the number of customers and revenue across the Africa Market Unit.

•   The SC supports HCM business and revenue goals by providing high quality business and product presentations and demonstrations.

•   The SC will also provide input on the qualification of prospects and play a significant role in the creation of business strategies to secure the win for SAP cloud, on premises and hybrid solutions.

•   It is essential for Presales Consultants to possess breadth and depth of knowledge in the Customer Relationship Management domain.

EXPECTATIONS AND TASKS:

•   Work with sales managers to establish specific account plans and strategies

•   Analyze prospects' requirements and propose the best possible solution Create and deliver demonstrations and presentations

•   Provide best-practice guidance on customer processes

•   Configure applications (prototypes) to meet customer needs

•   Bring in additional consultants and technical resources as necessary

•   Manage the technical relationship with the customer and be SAP's secondary "face" (besides the sales manager) to the customer throughout the sales process

•   Master and maintain detailed knowledge of SAP's HCM and ERP SD product-suite configuration options

•   Respond to the functional/technical sections of RFI/RFP's as necessary

•   Document and communicate product feedback and new requirements from the field

Additional responsibilities:

•   Support and train Sales Managers in preparing and delivering demonstrations

•   Provide on-going technical support to well-qualified prospects conducting evaluations. This may include training, trouble-shooting, and best-practices consulting

•   Communicate competitive intelligence from the field

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

•   Bachelors or Masters degree, or equivalent

•   Fluent written and spoken English language skills

•   Strong organizational and personal skills to successfully communicate with internal and external customers

•   Ability to maintain accurate client communication

•   Self driven, motivated and results orientated

•   Strong listening skills and solution orientated approach to selling

WORK EXPERIENCE:

•   2-5 years in a Pre-sales role at a major software vendor or 3-5 years in a consulting role at a system integrator

•   Experience of at least one of SAP's on premise HCM and ERP is essential

•   Experience developing and presenting clear and concise product briefings

Nice to have:

•   HTML/XML coding experience

•   Experience with Opportunity Management, Service Management, Marketing, Multichannel communications, e-commerce, Customer Insight and Analytics solutions, contact center solutions processes as a consultant or pre-sales preferred

•   Experience in HCM practices, as well of other HCM software preferred

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