TPS Client Access Manager / Country Head - Nigeria Job at Stanbic IBTC Bank Plc

[Jobrib]

Job Title: TPS Client Access Manager (Country Head)  

Employer: Stanbic IBTC Bank Plc (part of Standard Bank Group)

Job ID: 12558    

Location: Lagos, Nigeria

Division: Transactional Products and Services  

Position Category: Transaction and Investment Products

Employment Type: Full Time – Permanent

Division Proposition: The Transactional Products and Services division is the engine that works constantly within Standard Bank to evolve and extend our range of products and client services. Split across three specialised functions, our teams work with organisations ranging from corporate clients and pension fund administrators through to asset managers and individual global investors. Our Clents team now needs an experienced and highly capable Access manager to optimise our range of  solutions.

Position Description:

Job Purpose (summary of overall job purpose) – To contribute to the articulation of a Client Access Strategy and formulate the strategic and tactical steps towards implementation of the same.

Required Skills and Qualifications:

Interpersonal;  – Strategic Orientation: Articulates and implements strategic objectives; provides meaningful input into the strategy/objectives of the business unit; ensures that all client solutions are aligned with and support business objectives – Solutions thinking: Identifies business opportunities/gaps; draws on and integrates information from a range of relevant sources and stakeholders to realise integrated solutions; forward thinking;  – Relationship building: Uses appropriate interpersonal styles and communication methods to influence, build and /or initiate effective relationships with others (colleagues, stakeholders and customers); builds and maintain credibility with others – Project Management: Takes multiple simultaneous tasks/projects/initiatives through to completion within or before defined timelines; reflects the ability to plan, organise and control; effective continuous communication of project status to identified stakeholders – Effective communication: Communicates effectively in a verbal, non-verbal and written manner; confident and comfortable communicating with a wide range of cultures, audiences and organizational groups and management levels – Business acumen: Articulates a good understanding of the mechanisms and processes behind an end-to end business and displays strong insight into the processes and resources, and financial management required to sustain a business;  anticipates business and customer trends and stays up to date with these – Risk Management: Identifies and manages risk within an area of influence; uses and/or develops and implements risk measurement and risk management systems, processes and policies within the business – Team work: Participates as a member of a team and uses a flexible interpersonal style to contribute to the effective functioning of teams and to the completion of team goals

Personal;  – Resilience: Maintains effective job performance, relationships and personal credibility when under pressure; seeks out and responds positively to constructive feedback; remains motivated, focused and displays a positive attitude regardless of difficult circumstances. – Integrity: Follows defined codes of conduct and ethical principles in a manner that supports the social, ethical and organizational norms; remains honest and objective and lives the SB values; creates a sense of trust and goodwill through being motivated to always 'do the right thing' – Results/Quality driven: Instils a sense of urgency and motivation to provide superior delivery/output  in terms of responsiveness, efficiency and turnaround times; driven to produce high quality work, motivated to achieve own work-related and business goals;  drives tasks through to completion – Pro-active: Continually searches for new ideas and approaches and recommends these; initiates action to achieve goals beyond what is required; solution focused, optimistic and enjoys new challenges

Required Competencies:

Qualifications: University Degree (preferably Honours Degree)

Experience:  – Experience managing through influence in a large organization – 2 – 5 years of Transaction Banking experience – Have previously worked in either direct cash/trade sales/channel role – Relevant client and/or geographical experience in the Africa region. – Experience working across multiple geographic locations – 2 – 5 years of leadership experience

Competencies:

Technical; – Comprehensive knowledge of banking operations/SWIFT – Thorough operations and systems knowledge

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