#Vacancy: Customer Service Representative at 3rd Logic Option Ltd

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Detailed Job description:

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Primary responsibilities:

1- Resolve customer complaints via phone, email, mail, or social media. 2-Use telephones to reach out to customers and verify account information. 3-Greet customers warmly and ascertain problem or reason for calling. 4- Cancel or upgrade accounts. 5-Assist with placement of orders, refunds, or exchanges. 6-Advise on company information. 7-Take payment information and other pertinent information such as   addresses and phone numbers. 8- Place or cancel orders. 9-Answer questions about warranties or terms of sale

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