#Vacancy: Lead Administrator - TIS Storage Job at Wipro Limited

[Jobrib]

Job Title: Lead Administrator – TIS Storage

Company: Wipro Limited

Location: Nigeria

Job Type: Full Time

Qualification: BA/BSc/HND

Job Field: Administration / Secretarial

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Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of over 140,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com.

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Key skills required for the job are:

-    NetBackup Backup(Mandatory)

-    Backup(Mandatory)

-    Tape Backup.

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Requirements: – As a Lead Administrator, you should be able to act as a – Single point of contact for the technical tower in front of the customer management. – Ensure proper communication and quick resolution as a crisis manager. – Responsible for Vendor Management and people management. – Drives day to day operations and work plan allocation/management. – Conduct periodic reviews with teams. – Weekly and monthly status reports to higher management. – Participate in business meetings with various stake holders. – Take corrective actions based on the customer satisfaction surveys. – Drive service improvement programs. – Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. – Effort estimation/reviews on need basis for new projects. – Minimum work experience:5 – 8 Years.

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Roles & Responibilities: – "As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. – Ensure proper communication and quick resolution as a crisis manager. – Responsible for Vendor Management and people management. – Drives day to day operations and work plan allocation/management. – Conduct periodic reviews with teams. – Weekly and monthly status reports to higher management. – Participate in business meetings with various stake holders. – Take corrective actions based on the customer satisfaction surveys. – Drive service improvement programs. – Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. – Effort estimation/reviews on need basis for new projects."

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